We aim to deliver your order a.s.a.p. It will be sent via Royal Mail. In the UK you should receive it within 7-8 days. Internationally delivery could take 14 days. Most orders will be dispatched the following working day but delivery information is subject to stock availability. Also our couriers do not offer a guaranteed service so on occasions items may be subject to delay. If there is any delay to the dispatching of your RakaStaka we will let you know via e-mail or phone. We reserve the right to use methods of delivery other than that stated in the order form
If your order is returned to us because it could not be delivered to the address given on your form we reserve the right to charge for the return postage to us. If you want the goods redelivered then there will be a further postage and packing charge.
In the unlikely event that your RakaStaka arrive damaged please return them to us with your receipt and in the original packaging and we will exchange them. Please send them to us recorded delivery because we will only send replacements after receipt of the damaged goods.
Please use your RakaStaka sensibly. Ensure that you build secure stacks of bottles. We are not responsible for any damage caused by adventurous use or misuse of RakaStaka. The usage diagrams on this site and in the box are only a fun guide. If you are not confident in any of the stacking configurations then rearrange your stack until you are. This size RakaStaka is ideal for the usual 330ml bottles as used by the majority of brewers and for the 250ml "stubbies". Strangely shaped bottles or those with a larger circumference may not work with RakaStaka. This size is not intended for use with beer cans but it can be used for the narrower cans favoured by the producers of "energy" drinks etc.
www.rakastaka.com and www.rakastaka.co.uk use PayPal to process your order. This means that your payment details go to a highly secure site run by a trustworthy organization for payment processing. www.rakastaka.com do not see or have access to your card information. PayPal ensure that your transaction information stays private and protected.
www.rakastaka.com and www.rakastaka.co.uk will not be liable for any loss incurred by you through misuse of the website, by any access to, corruption of, destruction of, alteration of, data, or any loss which is not a result of something we have done wrong.
All rights to the designs and information contained in and on the website are owned by Stefano Matheou and are protected by patent, design registration, and or copyright. I hereby acknowledge all third party trademarks for example PayPal.